Submit a request – Boku Customer Support

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What is the mobile number that was used/charged?

Enter the mobile number with country code - omitting any leading zeros, special characters, or spaces

Order ID or Reference Number(optional)

The Order ID / Reference number is only required for customers in Japan or for transactions made with an e-wallet.

Who is your mobile network operator or e-wallet provider?

What country are you in?

What can we help you with?

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Tell us about your issue

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Merchant

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For more information, please visit https://www.boku.com/privacy/. The information submitted by you in this form will not be used for direct marketing purposes.

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