Sometimes, the phone carrier experiences delays and text messages will take longer to get to you or might not get to you at all.
Sending new text messages to Boku, or starting multiple transactions in quick succession is not advisable until you receive the PIN. If you queue up too many messages before receiving a response, it may become confusing to know which is the correct PIN code to enter in the payment panel.
Please wait to receive the PIN before sending additional text messages or starting new transactions. If you continue to experience difficulties, please request support by submitting a ticket to our team.