Your mobile number may have been blocked from our system. If the phone user or account holder has not requested the block on the number, then the request was sent to us by your mobile phone carrier. This may also occur if the account owner has received any refunds on a product. To protect itself from further damages, the phone carrier will request a block of the number. If you have any questions regarding a block on your phone, please contact us by clicking on "Submit a Request" at the top of this page, then fill in all the fields in the form.