Visit your Boku Customer Care Portal to view your subscription status. You can cancel your Spotify subscription with a click of a button.
Just choose the subscription you wish to cancel, and click on the ‘active’ link. This will open a pop up which gives you the option to ‘Cancel Subscription’. Simply click this icon to cancel your sub. Once the page refreshes, your subscription status will show as ‘Cancelled’ in red.
Do not confuse the green ‘active’ icon at the top of your screen and next to your mobile phone number. This icon is to show that your number is able to use Boku as a payment method.
You can also cancel at any time by sending STOP to 78660 via a free text message from the mobile phone number your payment is linked to. You will receive a free text message reply from Boku confirming the cancellation.
Alternatively, you can cancel through your Spotify account. You can find the guidelines on Spotify's FAQs here.
Additional questions regarding your Boku Customer Care Portal? Visit our common FAQs.