To contact Facebook regarding your mobile transaction, please go to the Facebook Payments Support Center here.
You may need to provide transaction information for Facebook to assist you. You can find this by logging into your secure Boku Customer Care Portal.
The information that Facebook will need is in the ‘Session Param’ column in your purchase history results. Ensure you provide them with the Session Param for the transaction in question, which will enable Facebook to provide you with the most appropriate assistance.
Additional questions regarding your Boku Customer Care Portal? Visit our common FAQs here.