Boku transactions take seconds to complete. If you would like to check your transaction status, you can visit your secure Boku Customer Care Portal here.
You will see whether your transaction is pending, successful or failed:
- If your transaction is pending, please wait up to 24 hours for it to complete.
- If your transaction is successful but you haven’t received your product, please visit our relevant FAQ for guidelines to assist you.
- If your transaction has failed, please try again.
Additional questions regarding your Boku Customer Care Portal? Visit our common FAQs here.