We want to ensure that your account is safe and unblock requests are handled with care. Contact our Support Team with either a screen shot of your online bill or a scanned copy with your name and mobile number visible on the same page, so that we can verify that you’re the account holder. Our trained Customer Service team will review and handle your request.
Articles in this section
- What is the Boku Customer Care Portal?
- Am I charged to receive a PIN to login to the Customer Care Portal?
- I haven’t received a PIN to log into the Customer Care Portal
- I blocked my number in the Customer Care Portal, was it successful?
- I blocked my number in the Customer Care Portal, can I unblock it?
- I cancelled my subscription in the Customer Care Portal, did it work?
- Boku Customer Care Portal: Green ‘active’ icon next to my phone number?