You will not be charged to receive the PIN code from the portal. Boku sends a free message with the PIN to the mobile phone number you entered, to ensure that you are the phone owner and in possession of the phone. Just enter the PIN online where required and log in.
If you requested a PIN to be able to log into the Boku Customer Care Portal but have not received the PIN via SMS, check that you are entering the correct phone number. Also check that you have entered the number as per the example next to the number. You will see an error message if applicable. Follow the guidelines or contact our Support Team if you continue to experience difficulties with logging in.